Privacy Policy

At BigPig Custom Lighting ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines what information we collect, how we use it, and the choices you have regarding your data. By using our website (bigpig.site) or engaging with our services, including SMS communications, you agree to the terms of this Privacy Policy.

‍Information We Collect
When you visit our website or interact with our services, we may collect the following information:

• Personal Information: Name, email address, phone number, and mailing address.
• Transaction Details: Information related to purchases, services requested, and payment details.
• Technical Data: IP addresses, browser types, and device identifiers to improve website functionality.
• SMS Communications: If you opt in, we collect your phone number and message interactions in compliance with 10DLC registration requirements.

How We Use Your Information
‍We use the information we collect to:

• Provide and improve our services.
• Process orders and payments.
• Communicate with you, including sending SMS messages for order updates, promotions, and service notifications (with your consent).
• Enhance website security and functionality.
• Comply with legal and regulatory obligations.

SMS Communications & Opt-Out
‍By providing your phone number and opting into SMS communications, you consent to receive text messages from BigPig Custom Lighting, including appointment reminders, order updates, and promotional offers. Message frequency may vary, and standard message and data rates may apply. You can opt out at any time by replying "STOP" to any message.

Sharing Your Information
‍We do not sell, rent, or trade your personal information. However, we may share your information with trusted service providers for:

• Payment processing
• Email services
• Website hosting and security We may also disclose your information if required by law or in the event of a business transaction such as a merger, sale, or acquisition.
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  Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Any other mentions in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.If you wish to be removed from receiving future communications, you can opt out by texting STOP.

Data Security
‍We take appropriate measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, so we encourage users to take precautions when sharing information.

Your Rights & Choices
‍You have control over your personal information. You can:

• Update or request access to your data.
• Opt out of marketing emails and SMS communications at any time.
• Adjust browser settings to manage cookies and limit data collection.

Children’s Privacy
‍Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors.

Changes to This Policy
‍We may update this Privacy Policy periodically. Any changes will be posted here with the updated effective date.

Contact Us
‍If you have any questions, please contact us at:

BigPig Custom Lighting
Email: operations@bigpig.site
Phone: (480) 866-81315

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices.

SMS Terms & Conditions
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Program Overview:
By opting in, you will receive messages from Big Pig Smart Lighting, including information about your appointments and other information regarding your account.
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Message Frequency:
You will receive messages notifying you of your appointment with us.
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Opt-Out Instructions:
To stop receiving messages, you may unsubscribe at any time by replying with the keyword STOP. After sending this message, you will receive a confirmation SMS, and no further messages will be sent to you.
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Help:
If you need assistance with the SMS program, reply with “HELP”
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Carrier Liability:
Please note that carriers are not responsible for delayed or undelivered messages.
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Cost:
Standard message and data rates may apply for messages sent to and received from us. For questions about your text or data plan, please contact your wireless provider.
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Privacy:
For details on how we handle your information, please review our privacy policy above.