Terms and Conditions

Last updated: July 23, 2025

Welcome to Big Pig Smart Lighting! By accessing or using our website at www.bigpig.site or engaging with our services, you agree to be bound by the following Terms and Conditions. Please read them carefully—because we believe in being upfront, clear, and neighborly.

1. Who We Are

Big Pig Smart Lighting specializes in professional installation of permanent, app-controlled lighting for homes and small businesses across Arizona. We’re dedicated to smart, stunning, and stress-free lighting solutions designed to wow your guests and simplify your life.

2. Use of Our Website

You agree to use our website responsibly and for its intended purposes—like browsing our gallery, learning about our services, and requesting a free quote. You may not use the site in ways that:

Violate any laws or regulations
Infringe on our intellectual property
Disrupt, damage, or interfere with our website’s performance

3. Quotes & Consultations

All quotes provided by Big Pig Smart Lighting are free and non-binding until a service agreement is signed. We aim to be transparent with pricing, timelines, and expectations—because surprises belong in your lighting patterns, not your invoice.

4. Service Terms

When you book with us, we’ll provide:

A customized lighting plan based on your property and goals
Professional installation by trained lighting experts
A walkthrough of your app and control features
Ongoing support for questions or troubleshooting

Please ensure someone 18+ is present during installation.

5. Payments & Cancellations

A deposit may be required before work begins.
Final payment is due upon completion, unless otherwise stated in writing.
If you need to cancel or reschedule, just give us at least 48 hours’ notice.
We accept all major payment methods and aim to keep things as smooth as our lighting tracks.

6. Warranty & Maintenance

All installations come with a manufacturer’s warranty for system components. We’ll also clearly explain any maintenance tips you need to keep your lights looking their best. Damage caused by misuse or external interference (storms, pests, etc.) may not be covered.

7. Intellectual Property

All content on this site—including images, logos, copy, and designs—is the property of Big Pig Smart Lighting. Please don’t copy, distribute, or republish anything without our written permission.

8. Privacy & Data

We respect your privacy. Any information you provide (such as your name, contact info, or lighting preferences) is only used to deliver better service and won’t be sold or shared with third parties without your consent. For more, check our Privacy Policy.